Terms and Conditions

Last updated: October 24, 2018

1. General provisions

1.1 Please read these Terms and Conditions as they form the basis by which you can use our website www.quizquest.eu and are applicable to any agreements concluded between you and Quiz Quest (‘us’).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

2. The contract between us

2.1 By placing orders through this website you are entering into an agreement with us.

2.2 When you make a purchase we will send an e-mail to the address you give us confirming receipt of your order and the details of your order.

2.3 We require full payment before we can process your order. Authorisation of your card may reduce the available credit or balance at the discretion of the card issuer. We have no control over this.

2.4 Your order is accepted by us when you have received an e-mail confirmation that we have accepted your order. If we need to discuss your order with you prior to this we will endeavour to contact you by e-mail or phone.

2.5 Acceptance of your order brings into existence a contract between us.

2.6 Our service to you will commence on acceptance of your registration.

2.7 We reserve the right not to accept your registration at our sole discretion.

3. Price

3.1 The prices payable for quizzes that you order are as set out in our website or as otherwise quoted by us in respect of international applications or other matters.

3.2 We retain the right to alter the prices on our website at any time.

4. Payment

4.1 We accept credit or debit card payments with cards including Visa, Mastercard, Maestro, Electron, Switch. We also accept payment through PAYPAL and IDEAL.

4.2 By purchasing from us you confirm that the credit or debit card used is yours and understand that all credit/debit cardholders are subject to validation checks and authorisation by the card issuer.

4.3 If the issuer of your payment card refuses to or does not, for any reason, authorise full payment to us, we will not be liable for any delay or non acceptance of your order.

5. Payment security during checkout

5.1 Your confidential information is protected in transit from your computer during checkout using the Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits – the highest commercially available.

5.2 We use the services of secured and approved third party companies to perform the card transaction. Only these companies and the acquiring bank have access to your card details. For further information please read the section on our Privacy Policy below.

6. Digital orders

6.1 By clicking the button to proceed and buy a quiz you agree that Quiz Quest provides you immediate access to digital content as soon as you complete your purchase, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.

All acquired products will be available for digital download. In case of any problems, please contact [email protected]

7. Use of Content

7.1 You acknowledge and agree that any intellectual property rights in all material, content and know-how that form part of our website remain at all times vested in us and/or in our content providers, as applicable.

7.2. Under no circumstances are you allowed to resell or redistribute our products.

8. Liability

8.1 Any liability resulting from our delivery of services will be limited to direct damages up to the amount of the price paid by you for the services concerned. We shall not be liable for any special, indirect or consequential loss or damage whatsoever (whether caused by our negligence or otherwise) which arises out of or in connection with the supply of the service.

9. Disclaimers & limitations of liability

9.1 We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all our products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the products or their prices as advertised on this website.

9.2 Any times relating to the services we provide are approximate only.

9.3 We shall not be held liable for any information held on websites which may have links to or from our website and which are not owned by us.

9.4 It is your responsibility to provide the relative information to us we require. Failure to do so will invalidate the terms of our money back guarantee.

10. Communication

10.1 By ordering a product from us you acknowledge email communication as the preferred method of concluding agreements with us.

10.2 It is important that you inform us promptly if you don’t want to receive any future communications from us.

11. Privacy Policy

11.1 We will treat all your personal information as confidential. We will keep it on a secure server and we will fully comply with applicable consumer legislation from time to time in place.

11.2 When you register with us on our website, we will ask you to input and will collect personal information from you such as your name, e-mail address, billing address, delivery address, telephone number and product selections. This information will not be shared with any third parties.

11.3 We use the services of approved third party companies to perform the actual card transaction. Only these companies and the acquiring bank have access to your card details.

11.4 We may also collect information about where you are on the internet (eg. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the pages of our website that were viewed during your visit. We may collect this information even if you do not register with us. You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

11.5 We use your information only for the following purposes:

  • Processing your orders
  • For statistical purposes to improve this web site and its services to you
  • To serve web site content and promotions to you during your visit
  • To administer this website

11.6 You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the General Data Protection Regulation (GDPR), the Data Protection Law Enforcement Directive and other rules concerning the protection of personal data.

11.7 You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled do so.

11.8 We invite you to add your email address to our occasional mailing list so that we can inform you of new products and promotions from time to time. You may un-subscribe from this list by following the un-subscribe instructions which can be found at the foot of any the emails received.

11.9 We use “cookies” to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time during your visit. If you do not accept cookies you will be unable to get the full benefit of the shopping features on this web site.

11.10 Please read our privacy policy for more information and check back frequently to see any updates or changes to our privacy policy.

12. Invalidity

12.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude or limit our liability to you) the enforceability of any other part of these conditions will not be affected.

13. Governing law, jurisdiction and language

13.1 These Terms shall be governed and construed in accordance with the laws of Netherlands, without regard to its conflict of law provisions.

13.2 Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

13.3 The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website. All contracts are concluded in English.

14. Changes to legal notices

14.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

15. Third party rights

15.1 Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

16. Entire agreement

16.1 These terms and conditions constitute the whole agreement between us and supersede all previous agreements between us relating to the work. Each party acknowledges that, in agreeing to these terms, it has not relied on, and shall have no right or remedy in respect of, any statement, representation, assurance or warranty (whether made negligently or innocently) other than as expressly set out in these terms.

Contact Us

If you have any questions about these Terms, please contact us.